Refund & Return Policy
Effective Date: 5/18/2025
At Cheap Fur, we are committed to your satisfaction. If you are not entirely happy with your purchase, we’re here to help. Please read our return and refund policy carefully before making a purchase.
1. Eligibility for Returns
- Returns are accepted within 7 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (such as your order number or receipt) is required.
- Returns are not accepted on custom or made-to-order items unless they arrive damaged or defective.
2. Non-Returnable Items
- Items marked as “Final Sale”
- Used or damaged items due to customer handling
- Items without original packaging or tags
3. Damaged or Defective Items
If your order arrives damaged or with a defect, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will offer a replacement or full refund based on the situation.
4. Refund Process
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable.
5. Return Shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect. We recommend using a trackable shipping service, as we are not responsible for lost return packages.
6. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at contact@cheapfur.com with your order details.
7. Contact Us
If you have any questions or concerns about your order or our return policy, please contact our support team at contact@cheapfur.com.
